Operational Portal/Operations Governance/Partner Support Center (PTNR-SCR-15 & 16)
Partner Operations Helpdesk
SLA ACTIVE • 98.4%Submit escalation tickets, track dispatch resolution workflows, and communicate directly with Ghar Tak Service Central Engineering Operations HQ.
Open Tickets🚨
0Immediate SLA Risk
Awaiting Support Response< 15 min SLA
In Investigation🔍
0Assigned Tier-2
Operational ReviewCentral HQ Active
Resolved This Quarter✓
096.8% Satisfied
Closed CasesFY 2026-27
SLA Compliance Adherence⏱️
98.4%Statutory Met
Priority:
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| Ticket ID & Created | Subject & Description | Job Ticket | Priority | Assigned To | Status | Actions |
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