Platform Settings & APIs

ONLINE • V1.0.0

Global operational SLA thresholds, commission allocation matrix, third-party API gateways & WORM audit policies.

⏱️Emergency Dispatch SLA Parameters

National SLA Target (Minutes)Standard doorstep arrival commitment for electrical emergencies.

Technician Geofence Proximity Radius (km)Maximum search radius for broadcasting auto-dispatch tickets to available technicians.

⚡1000V High-Voltage Safety Interlocks

Mandatory Dual-Check Protocol

When enabled, technicians cannot transition any job into WORK_IN_PROGRESS without validating: 1) 1000V VDE Insulated Dry Gloves, and 2) Main MCB Isolation Lockout.

Strict Safety Gate